Ornaments are carefully wrapped and double-boxed to ensure safe delivery. All ornaments, except those designated for local pick-up in store, are shipped by Canada Post Expedited Parcel. The following shipping rates are for one ornament.
$11 flat rate
+$2 per item
$19 flat rate
+$3 per item
Free Local Pick-up
If you're local to Metro Vancouver, you can save on shipping by picking up your online order at the corner store on Adanac & Windermere in Vancouver.
When you place your order, check "in-store pick-up" and you will not be charged shipping. Once I've processed your order, you will receive an email letting you know that your order is ready for pick up. You must bring your receipt.
Pick-up location & hours
799 Windermere St, Vancouver
Monday - Friday: 2:30 p.m. to 7:30 p.m.
Saturday: 11:30 a.m. to 5:30 p.m.
We hope you're thrilled with your purchase from Vancouver Christmas Ornaments. If not, return your purchase within 14 days or before Christmas (whichever comes first) for a refund of your purchase not including shipping. Please be sure to use the original packaging so it arrives back safely.
If your ornament somehow gets damaged during shipping, email VancouverChristmas@telus.net with a photo of the damage within 10 days of receipt and we'll let you know how to return the item for exchange or refund.